Wednesday, January 28, 2004
The Q12 is a survey tool developed by the Gallup organization to measure employee satisfaction and engagement. Everyone from Fortune 500 companies to the US Coast Guard to small businesses use it. It's a good touchstone for both how happy you are with your job and also how well your employer is doing based on your own answers and how you think your coworkers would answer.
1. Do I know what is expected of me?
2. Do I have the materials and equipment I need to do my work right?
3. Do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for doing good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission of my company make me feel my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, has someone talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?
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The database that we have at work is probably the second largest of my daily frustrations. It is the worst-designed worst-updated least-powerful most comittee-designed, most time-wasting, backbone of a company that I've ever seen.
I think I hate it the most because I'm the most computer savvy of the users. Which is a whole seperate sad story. Ben knows it and hates it but he doesn't have to use it everyday.
When you're sitting at a $1000+ computer with gigabytes of memory, linked to a server that holds a hell of a lot more memeory, using a database software that has been upgraded within the past few months, and every single employee who has to do monthly or quarterly reporting is reduced to copying and pasting into a Word file and then making tick marks on a legal pad.... You are wasting soooooooo much company time and money because you are unwilling to spend the time and money to get a better system.
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Yet another story. I keep saying it and it's still true. Plan for what you would do if you lost power for more than a day.
Though being trapped without power with 9 kids might be my own personal version of hell...
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Shadenfruede. But good shadenfreude. I can't help but hope that this continues to happen. Arguments regarding the war aside, these people took money from someone who was known to have killed hundreds of thousands.
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